So, once upon another time, I closed my Twitter account

Once upon a time I opened a Twitter account.

I found

  1. I followed nobody and nobody followed me
  2. I had no messages – of 140 characters or less – that I desired to paste indiscriminately and with no defined recipient on the Twitter noticeboard.
  3. When I wished to just write something – not specifically directed to anybody – it was easier to do it on my blog where I was not constrained to 140 characters
  4. I had no desire to let the world in general know what I was doing. Where I desired someone or some people to be informed about my activity – or inactivity – email and mobile phone texts were sufficient to my needs and were not constrained to 140 characters.
  5. I found my blog to be my extended space which provided an open access to the world but where I didn’t much care whether anybody read what I had written or not. What was important to me was clearly the writing of the post. The reading of the post by others was an incidental consequence of no great significance (to me).
  6. I found I used communication primarily as a tool to mobilise actions or to induce desired behaviour in others. Here the transmission of an information package was necessary but  the transmission had to be well directed. Indiscriminate transmission of information was ineffective, irritating to the unintended reader and wasteful. To be effective the information package needed direction and needed to be complete for the intended purpose.
  7. Transmission of truncated and incomplete information led – more often than not – to misunderstandings and invoked unwanted responses
  8. Transmission of information without any purpose was not of interest to me
  9. Reading tweets written by twits did not seem to provide any value to me

Twitter is just another medium. The message inherent in this medium is that the tweeter is so obsessed by his own ego that he must broadcast his indiscriminate, purposeless, directionless, 140 character snippets about his life to the whole world. In short that the tweeter is a twit. Perhaps the medium has its uses. But the medium encourages a general “dumbing-down” of transmitted information. It uses “black and white” when “full colour” is available. It downgrades the quality of the information transmitted.

Bad information leads to bad communication which gives bad actions.

It does not seem to add any value for me.

So, once upon another time, I closed my Twitter account.

Essence of a Manager

Chapter 4: Communication: Hearing What Isn’t Said

Communication is the tool that a manager must make use of to mobilise actions from his chosen actors. Communication is a process and not a singular event. It extends from the meaning that he selects and then through all the subsequent steps of converting the meaning into a message which he transmits as information making up a communiqué directed at a particular recipient. The process continues till it is received, interpreted and reconverted into meaning in the recipient’s mind. But the process is not complete until the manager gets the feedback confirming that his intended meaning has been successfully transferred. The manager retains responsibility throughout the entire process. Language and culture enable communication and are not barriers. Focusing on the recipient leads naturally to the process required to generate the desired meanings in his mind. Any manager can make himself into a good communicator. Some will have to work harder at it than others. But being aware of the steps contained within a communications process is where the learning starts.

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