From EOAM

“Success is transient. Just like profit or cash-flow – it is over once it has been recognised. Goodness lasts longer – it is like a balance sheet item.”
“To be able to deal with bureaucrats in India it is necessary to understand that it is the potential for blame which has to be minimised while the potential for personal gain has to be maximised”.
Tags: EOAM quotes, Essence of a Manager, India, Krishna Pillai, Management