Posts Tagged ‘a sandwich and a soda’

A sandwich and a soda (paid for) is Ryanair’s treatment for a heart attack!

August 5, 2011

Ryanair has its points but caring for its passengers is not one of them. From The Local:

 A furious Swedish family has blasted a Ryanair cabin crew after a passenger slipped into cardiac arrest and was just offered a sandwich and soda.

“We want Ryainair to apologise,” disgruntled passenger Billie Appleton told the Aftonbladet newspaper. Appleton’s stepfather, 63-year-old Per-Erik Jonsson, fell ill during the flight back to Sweden from England on Sunday and at one point went into cardiac arrest. According to Appleton, staff onboard were hopelessly ill-equipped to treat him.

“They said he had low blood pressure and gave him a sandwich and a soda. And they made sure he paid for it,” she told the newspaper. The incident occurred about an hour into the flight to Sweden when Jonsson broke into a cold sweat and asked his wife for some water. Suddenly his wife realised that Jonsson had lost consciousness and while she alerted staff, Appleton, a nurse, intervened. “He didn’t respond when I tried to shake him. But after I slapped him in the chest, he began breathing again,” she said, adding that staff only reacted when she shouted for a doctor and that he needed oxygen.

Their diagnosis, according to Appleton, was that it was a blood pressure problem and that he should have something to eat. She claimed that once the situation had stabilised, the only attention they got from the crew was when they asked for payment for the food and drink.


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